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Accountants for Marketing & Digital Agencies in Brisbane

Running a marketing or digital agency in Brisbane comes with a financial profile that most accountants aren't set up to handle well.

Empire Accountants works with marketing, branding, and digital agencies across Brisbane, providing accounting, tax, and advisory support tailored to the way agencies operate day to day. Since 2015, our team has supported service-based businesses at every stage of growth, helping owners get a clearer picture of their numbers, reduce their tax, and grow with confidence.

CONTACT US
CONTACT US

Agencies We Work With


We support a broad range of marketing, creative, and digital businesses across Brisbane, including:

  • Full-service marketing and branding agencies
  • Digital marketing and SEO agencies
  • Social media and content agencies
  • Web development and design studios
  • Advertising and creative agencies
  • PR and communications firms
  • Media buying and performance marketing businesses


Whether you're a boutique studio with a small team or a growing agency managing multiple client retainers and a roster of contractors, our approach is built around the financial reality of running a creative service business.

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Everything We Handle for Your Agency

Profitability Reporting

We provide financial reporting that gives you visibility over margins, utilisation, and overall performance

Bookkeeping & Xero

We provide financial reporting that gives you visibility over margins, utilisation, and overall performance

Cash Flow Forecasting

Stay ahead of retainer gaps, late client payments, and ad spend pass-through, so a strong month doesn't turn into a tight one.

Tax Planning & Compliance

We handle your BAS and tax returns, and plan ahead before 30 June to legally reduce what your agency owes.

Payroll & ATO Obligations

We manage payroll, super, and Single Touch Payroll, and get your contractor versus employee classifications right before it becomes a problem.

Business Advisory

Practical advice for growing agencies — from pricing reviews and retainer structuring to planning your next hire or service line.

Common Challenges We Help Brisbane Agencies Solve:

Marketing and digital agencies face pressures that are distinct from product-based businesses and even from other professional service firms. We regularly assist agencies dealing with:

  • Inconsistent revenue and cash flow gaps between projects
  • Unclear profitability across clients, service lines, or campaigns
  • Contractor and employee structuring decisions as the team grows
  • Scope creep quietly eating into margins
  • Scaling without reliable financial systems in place
  • GST complexity around ad spend and pass-through costs
  • Pricing reviews and retainer structuring as the business matures


Brisbane Focus

We work with marketing, branding, and digital agencies across Brisbane, with a strong presence in the inner-city areas where most agency activity is concentrated:

  • Brisbane CBD
  • Fortitude Valley
  • Newstead
  • South Brisbane
  • West End
  • Inner-east suburbs including Murarrie, where our office is based

What Working With Empire Looks Like

Since 2015, Empire Accountants has worked with service-based businesses across Brisbane at every stage of growth. Led by four partners, our team is hands-on, commercially minded, and straightforward to deal with.

As Xero Platinum Partners, we help agencies get the most out of their systems like integrating with the project management and time tracking tools you already use.

Photo of the front reception to Empire Accountants Office in Murarrie

Common Questions From Agency Owners

How does GST work for a digital marketing agency in Australia?

GST applies to most digital marketing services at the standard 10% rate. The treatment gets more complex when an agency manages ad spend on behalf of clients, particularly for international platforms like Google Ads and Meta, where the GST treatment of the underlying platform fees differs from the agency's service fee. Getting this right takes careful bookkeeping and clear invoicing structures. We help agencies set their systems up correctly from the start to avoid GST compliance issues down the track.

How do contractor arrangements affect an agency's tax position?

Getting contractor versus employee classification wrong is one of the most common and costly mistakes agencies make. The ATO has strict rules around worker classification, and the consequences of misclassification include back-paid superannuation, PAYG withholding, and penalties. We help agencies structure their arrangements correctly from the start, so there are no surprises if a worker's status is reviewed later.

What is the best accounting software for a marketing agency?

Xero is the platform we recommend and use for agency clients. It integrates well with project management, time tracking, and invoicing tools, and gives agency owners real-time visibility over cash flow and financial performance. As Xero Platinum Partners, we handle setup, optimisation, and ongoing support so your system reflects how your agency actually runs.

How can an accountant help a marketing agency improve profitability?

Profitability in an agency usually comes down to understanding which clients and services are genuinely making money once delivery costs are factored in. We help agencies build reporting that shows margins per client and per service line, then work through pricing and cost structures to lift overall performance. Most agency owners are surprised by what the numbers show once the reporting is set up properly.

Do you work with boutique agencies or only larger established ones?

We work with agencies at every stage, from small studios getting their structure right and wanting to support to grow, through to established agencies managing significant teams and client portfolios. Empire Accountants has been supporting service-based businesses across Brisbane since 2015, and our support is always tailored to the size and stage of your business. 

Let's Talk About Your Agency

If you run a marketing, branding, or digital agency in Brisbane and you want clearer financial visibility, stronger systems, and practical advisory support, our team is here to help.

SUbmit an enquiry today
SUbmit an enquiry today