FAQ – General

Where is Empire Accountants located?

Empire Accountants head office is in Murarrie on Brisbane’s Southside. We also have a satellite office in Varsity Lakes on the Gold Coast used for meeting with our Gold Coast clients.

It does not matter where you are in Australia, we can help you. With wonderful technological advances, cloud accounting systems and online meeting platforms we can look after your business and deliver the same standards if we are in the same room or hours across the borders!

To schedule a meeting with one of our team, please contact us today.

Can Empire Accountants travel to my location?

Yes, we can if you are near Brisbane or the Gold Coast. Our team is based in Brisbane and can travel to clients in our area if needed.

Alternatively, we offer Zoom meetings for our regional and national clients.

Is your accounting office of the Gold Coast a walk-in office or do I need an appointment?

If you would like to meet with one of our accountants for your business or individual taxation needs, we ask that you give us a call to make an appointment. This way we can best serve you and give you the most value for your time.

Do you provide international taxation advice or look after international clients?

We do not provide advice in this space or look after international clients.

Foreign taxation is a complex and convoluted area of law and whilst we, as specialist small business tax accountants, are aware of the issues that can arise, it would be best to seek advice from a specialist international tax firm.

We don’t currently have a preferred international taxation partner to refer you to, however there are many in Brisbane that will be able to help you!

Can you help me transition from my current accountant to Empire Accountants?

Yes, we can.

Is your current accountant not responding to requests, failing to meet lodgement due dates, hard to contact or just not providing the advice you need to grow your business?

It may be time to switch it up and join team Empire! We are here for your business. We don’t time bill like most accountants, are generous with our time and will always return your call.

For a busy business owner, changing accountants might seem like it belongs in the too hard basket. However, it really is as simple as engaging Empire. We will then contact your previous accountant to request your files are transferred over to us (standard procedure in our industry). We can then pick up where they left off with no real down time in between.

What is business advisory?

Good question, it’s a word that gets used so much but what is it?

Accountants that provide business advisory services essentially analyse any problems, risks, or opportunities within a business with the aim of providing advice and strategic direction for business growth.

As your accountant, we spend a lot of time understanding your numbers and in doing so can assist with Cash-flow Forecasting and Budgeting, Restructuring, Performance and KPI setting, Accountability meetings and more.

I want to start a Not-for-Profit Organisation, where do I start?

While Empire Accountants specialising in bookkeeping and accounting services for established Not-for-profit Organisations, we recommend that you seek advice of a solicitor that specialises to this field when starting up.

A solicitor will be able to guide you through a customised structure and establishment process to ensure your organisation is setup appropriately to meet your objectives legally.

Once you are established, this is where we can assist with your ongoing accounting requirements. Find out more here.

I want to get into property development and require taxation advice on how to structure my venture. How can Empire help?

We recommend an advice meeting with our property development specialist partner, Leonard.

Leonard has extensive experience in the property development and investment space and can help you with matters such as:

  • Tax effective structuring
  • Trust cloning for asset protection
  • GST advice surrounding property
  • GST margin review and assessment for eligibility
  • Capital gains tax advice
  • Negative gearing advice and entity loss rules

An advice meeting with Leonard starts from $350 + GST and can be offered via Zoom or at our Murarrie office. To assess if this would be suitable for your requirements, please send us an enquiry here.

FAQ – Established Businesses

What Services do you provide for Small Businesses?

Empire Accountants provides all your standard accounting needs, such as:

  • Business Year-End Financial Statements and Tax Returns
  • BAS & IAS
  • Individual Tax Returns
  • Bookkeeping & Xero Training
  • FBT Returns
  • Corporate Compliance Management (ASIC)

These services help your business run smoothly from year to year, and what we like to emphasise is that these services are a given. Every accounting firm can offer them. What makes Empire Accountants different is our focus on you, your personal requirements and your business.

Our passion is ensuring we do our best to help you understand your business position, how you can get to the next level and ultimately reach your goals in whatever you are trying to achieve.

We also provide additional business support and accounting services, such as:

  • Business Advisory Meetings
  • Restructuring Advice
  • Structure Establishment – Companies and Trusts
  • NFP Bookkeeping and Accounting Services
  • Self Managed Super Fund Establishment and Accounting
  • Sole Trader Advice

To speak with one of our team please phone the office today on 07 3124 0244.

I have Myob/Quickbooks for my small business, can Empire still look after my accounting?

While we are BIG Xero fans, and will probably tell you all the reasons why you should be using Xero, we do have clients that use other accounting software, and we still love them and their businesses dearly anyway.

What are ways that you can help by business grow?

The best way for us to assist in facilitating strategies for business growth is through our ongoing support packages that include compliance and advisory services.

We recommend starting with our Planning and Strategy session. A valuable 1 on 1 session with one of our business advisors to help you gain clarity around your numbers and goals. You will walk away with an understanding on what your business needs to achieve the outcomes you desire. From this session we can continue to support you with our ongoing accountability meetings.

We have a range of alternatives depending on the level of support you require, with the premise of accountability, education, and direction.

My business has been operating for a long time and I’m not receiving the right support from my current accountant, do you work with established businesses too?

Yes, 1000 times yes!  A lot of our content on our website is tailored to our start-up base as we find people starting out in business don’t have a great network and tend to lean on google.  We look after many long-established businesses and can advise you in this space whether it be growth strategies, increasing profitability, succession planning or just wanting an Accountant that talks to you!

We have a great network of peers that we work closely with on some of our most successful SMEs.  As your business grows you will need other business services such as HR, Legal, Financial Planning and Finance.  Over the years we have worked with many referral partners, and now have a well-suited team of professionals that we trust and are confident to involve in looking after our clients.

My accountant keeps telling me my business is profitable, but I never have any cash and I’m embarrassed to ask them why. How would you help in this scenario?

We understand that not all clients are accountants!  We try to use language that is easily understandable to explain the accounting and taxation world to our clients.

Education around your numbers is so important to setting up the foundations for business success. We are committed to working with you to find the language, reports, KPI’s or goals you need to reach your desired outcomes.

FAQ – Start-up Businesses

I want to start my own business. Can you help me?

Starting your own business is such an exciting time. You have a lot to do and think about and might not know where to start when it comes to your accounting requirements.

Whether you have just registered an ABN and need advice on becoming a Sole Trader or need to set up a company or trust structure from which to run your business we can help.

We can offer start-up advice, registrations, accounting software establishment, ongoing taxation compliance and more. Learn about your start up business services here.

Can Empire register my Pty Ltd Company or Discretionary Trust for me?

Empire Accountants has extensive experience in business structuring and can assist with a single company registration or complex structure establishment with multiple entities.

Included in our structure establishment services is an initial meeting with one of our accountants who will discuss your business requirements to ensure that you are structuring your business tax effectively, and with the relevant asset protection.

We will also meet with you upon completing the documents required to discuss your taxation obligations going forward.  Learn more about these services here or book an initial consultation.

I have started as Contractor (Sole Trader) and have never looked after my own tax, how can Empire help?

If you have been an employee for your working career and just started up as a Sole Trader it can be confusing to know where to start when it comes to registrations, insurances, withholding tax, deductions, recordkeeping and more.

We can help with our Sole Trader Advice Meeting. In this meeting we take you through everything you need to know about starting up as a Sole Trader.

To book in for this meeting please contact us through our form here.

Call Now ButtonCall Now