Information we are required to Disclose to You
As a Tax Agent, our work for you is performed in accordance with the Tax Agent Services Act 2009. Under this Act, the Tax Agent
Services (Code of Professional Conduct) Determination 2024
requires that we make the following disclosures to you:
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Matters that could significantly influence your decision to engage us (or continue to engage us) for a Tax Agent Service from 1
July 2022 onward. We currently have no matters to disclose.
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The Tax Practitioner’s Board maintains a register of Tax Agents and BAS Agents. You can access and search this register here: https://www.tpb.gov.au/public-register
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If you have a complaint about our Tax Agent services, you will need to contact your Accountant in the first instance with details by
email. If they are unable to resolve your complaint within 3 business days, please contact Beth Gozzard, Managing Partner, by email.
Your complaint will be investigated by the Managing Partner or an alternate Partner who is not involved in the subject matter of the
dispute [where possible]. We will provide you with email acknowledgement of receipt of your complaint and our understanding of the
circumstances. The email will inform you that we will attempt to resolve your complaint with 14 days and will outline the dispute
resolution process. If you are unhappy with the outcome that we propose to you, you can then make a complaint to the Tax Practitioners
Board (TPB) using the link listed above. The TPB will send you an email to acknowledge the receipt of your complaint and review and risk
assess your complaint. If you are unhappy with how the TPB has dealt with your complaint, the above link includes details about your
review rights and who can further assist you.
Contacting Us
If there are any questions regarding this disclosure statement, you may contact us using the information below.
www.empireaccountants.com.au
Unit 11/8 Metroplex Avenue
MURARRIE QLD 4172
admin@empireaccountants.com.au
07 3124 0244
Last Edited on 22-05-2025
